How to set up Vagaro
with CRM Connector
This guide explains how to connect Vagaro with CRM Connector using Vagaro's API and webhooks. Follow the steps below to configure the integration correctly.
Important Disclaimer
Before setting up the integration, please note:
- Vagaro API usage may incur costs.
- Vagaro includes 5,000 free API calls per month.
- Any usage above 5,000 API calls per month will be billed by Vagaro, not CRM Connector.
CRM Connector is not responsible for any charges billed by Vagaro. All API billing and pricing are controlled entirely by Vagaro.
Step 1 of 9
Go to Settings
Step 1: Click "Settings" within your Vagaro account.
Step 2: Click "All Settings".
Step 2 of 9
Go to Developers
Step 1: Scroll down to "Developers" and click "APIs & Webhooks".
Step 2: Click "Contact Us".
You'll need to click "Contact Us" and fill out the form before gaining access to "APIs & Webhooks".
Step 3 of 9
Complete the form
Step 1: At "Which webhooks will you use?" please select "Appointments & Customers".
Step 2: In the field "Tell us more about how you plan to use Vagaro's webhooks", please copy and paste the following sentence:
Paste this text
We aim to use created appointment events and Customers events to filter out active clients in our system.Approval may take up to 5 business days.
Step 4 of 9
Create the Webhook Customer
Step 1: Navigate back to "APIs & Webhooks" and click on "Webhooks".
Step 2: Click the "Create Webhook" button.
Step 5 of 9
Creating the Webhook Customer
Step 1: Enter any name you like in the Name field. Make sure it's something you'll easily recognize later.
Step 2: Copy and paste the following webhook URL:
Step 3: Set the Request Method to POST and the Request Format to JSON.
Step 4: Select "Customer" as the trigger event.
Step 5: Choose the location(s) you want to connect to this webhook.
Webhook URL
https://api.crm-connector.com/vagaro/customer-webhook
Step 6 of 9
OptionalCreate the Webhook Appointment
Step 1: Navigate back to "APIs & Webhooks" and click on "Webhooks".
Step 2: Click the "Create Webhook" button.
This webhook is optional. You only need to set it up if you want to sync appointment data in addition to customer data.
Step 7 of 9
OptionalCreating the Webhook Appointment
Step 1: Enter any name you like in the Name field. Make sure it's something you'll easily recognize later.
Step 2: Copy and paste the following webhook URL:
Step 3: Set the Request Method to POST and the Request Format to JSON.
Step 4: Select "Appointment" as the trigger event.
Step 5: Choose the location(s) you want to connect to this webhook.
Webhook URL
https://api.crm-connector.com/vagaro/appointment-webhook
Step 8 of 9
Getting the Client ID and Client Secret
Step 1: Navigate back to "APIs & Webhooks" and click on "API".
Step 2: Copy your Client ID and Client Secret.
Step 9 of 9
Getting the right Region
Step 1: In the URL bar, you'll see the website address. At the beginning of the URL, your region will be indicated. Copy and paste this region exactly as shown (e.g., "usa03"), without any dots or extra characters.
How the integration works
Important details about the Vagaro integration, including sync behavior, API usage, and webhook requirements.
Unlike most other integrations supported by CRM Connector, Vagaro works through webhooks and API requests. Because of this:
- Vagaro does not allow a full historical data import through our integration.
- The integration starts syncing from the moment the webhook is activated.
- Historical appointment data cannot be automatically imported.
This is a limitation of the Vagaro API, not CRM Connector.
By default, CRM Connector performs a daily sync with Vagaro. During each sync:
- The system checks all customers received via webhooks.
- It retrieves their latest completed appointment.
The sync interval can be configured more frequently, but this will increase API usage and may result in higher API costs billed by Vagaro.
For this integration, only customer webhooks are required.
The appointment webhook is not required for the integration to function but can provide additional real-time updates.
If 500 customers are created or updated through Vagaro webhooks, each daily sync performs 1 API request per customer to check appointments:
This billing comes directly from Vagaro, not CRM Connector.
Remember: CRM Connector is not responsible for any API charges. All API billing and pricing are controlled entirely by Vagaro.
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Now that your Vagaro webhooks and API credentials are set up, connect them to CRM Connector in minutes.
Enter your credentials
Paste your Vagaro Client ID, Client Secret, and region into CRM Connector.
Automated daily sync
Customer and appointment data sync automatically between Vagaro and CRM Connector via webhooks and daily checks.
Reliable and secure
Your data stays in sync with zero manual effort after setup.