Two way
Both systems stay the same. Every sync runs from the leading system into the other, then back.
- You pick whether Keap or HighLevel leads
- Changes on either side travel
- Nothing bounces back and forth
CRM Connector Platform
Keap and HighLevel opportunities
Contacts stay the same both ways. Opportunities travel one way, in the direction you pick: from HighLevel into Keap, or from Keap into HighLevel, won and lost included.
- Official sign in for Keap
- Private Integration Token for HighLevel
- Either system can lead
Contacts both ways, opportunities one way
- Contacts
- HighLevel opportunities into Keap
- Keap opportunities into HighLevel
At a glance. Contacts stay the same. Opportunities travel one way in the direction you pick.
Your choice
Two way or one way
Keep both systems identical, or let one feed the other. You decide per record type.
One way
One system feeds the other. Pick Keap or HighLevel as the source; the other receives.
- Good for a migration, in either direction
- A read copy for a colleague or partner
- Switch a record type to two way later
Fine tune it:Everyone, customers only or leads only, when HighLevel sendsOnly Keap contacts with a tag you pickOnly opportunities above an amount you pickEvery 30 minutes up to every 3 days
Record by record
What travels, and what each change does
Pick a record type and the system where a change starts. On the left, which field matches which and when it travels; on the right, what that change does on the other side.
Starts in
Fields- First nameBoth waysFirst name
- Last nameBoth waysLast name
- CompanyWhen createdCompany
- Email, first slotBoth waysEmail
- Phone, first slotBoth waysPhone
- Billing street, city and postal codeBoth waysStreet, city and postal code
- State and countryWhen createdState and country
- TagsOnly in KeapNot in HighLevel
It happens in Keap, then in HighLevel
A new contact
Looked for in HighLevel on the exact email before a contact is created.
Name, email, phone or street changes
The same change is made to the HighLevel contact on the next sync.
A phone is emptied
Not carried: HighLevel keeps the phone it has.
The company changes later
Not carried: the company reaches HighLevel when the contact is created.
The state or country changes later
Not carried: Keap sets state and country when the contact is created.
- Before anything is created the other system is searched first, so nobody is created twice.
How a sync runs
One sync, step by step
What happens every time the integration runs, in the order it really happens. Pick which system leads and watch the records move.
Which system leads?
Connections
CRM
Step 1 of 9
Both connections are checked
Credentials for Keap and HighLevel are checked and sign in tokens refreshed automatically. If a connection was removed on either side, the integration pauses and you get one message with a reconnect button.
Conflicts
When both sides changed the same record
- For each two way record type you choose whether Keap or HighLevel leads. The leading side always runs first in a sync.
- It only matters when the same record changed in both systems between two syncs. Every other change simply travels.
- A record is never moved backwards by a sync: a paid invoice is not reopened, a decided quote is not undecided.
Between two syncs
The first name of the same contact is changed in both systems
Leading system
KateKatherineTwo different values. Run the sync to see which one both systems end up with.
Good to know
What is particular to this pair
What holds for Keap or HighLevel on its own is on its own page.
- HighLevel needs an email or a phone
A HighLevel contact needs one of them, so a Keap contact with neither is not created there.
FAQ
Questions about Keap and HighLevel?
Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.
Contacts, yes: they sync in both directions and you choose which system leads when the same person changed on both sides.
One way, in the direction you pick. HighLevel opportunities become Keap opportunities, or Keap opportunities become HighLevel opportunities in your first pipeline. Won and lost follow, and a closed opportunity is never reopened on either side.
Contacts and tags do. Everything about opportunities needs Keap Max Classic, because Keap opens opportunities to other apps only on that edition. On Keap Pro and Max the opportunity rows stay empty and contacts keep syncing.
No. Before anything is created in Keap or HighLevel, the platform looks for the same record first and updates that one instead. Records synced before stay linked.
The platform notices on the next sync, pauses the integration and sends you one message with a reconnect button. Reconnecting takes one step, and syncing picks up where it left off without creating anything twice.
From every 30 minutes up to every 3 days, depending on your plan. Every plan includes a 7 day free trial.
Ask your AI assistant
Ask ChatGPT or Claude what this pair can do
Add CRM Connector to the assistant you use and ask in your own words. It answers from the same rules the platform runs, and needs no CRM Connector account. For example: “With CRM Connector Platform, what can I sync between Keap and HighLevel?”
ChatGPT
Claude
Get started
Ready to connect Keap and HighLevel?Start your 7 day free trial
Sign in to Keap and HighLevel, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.