Two way
Both systems stay the same. Every sync runs from the leading system into the other, then back.
- You pick whether Stripe or HighLevel leads
- Changes on either side travel
- Nothing bounces back and forth
CRM Connector Platform
Stripe and HighLevel, one contact list
HighLevel captures leads and books appointments, Stripe takes the payments. CRM Connector keeps the people the same in both, so a lead who pays is the same contact everywhere and nobody retypes a record.
- Private Integration Token for HighLevel
- Restricted api key for Stripe
- Either system can lead
Contacts, two way or one way
- Contacts
At a glance. Contacts stay the same on both sides. Below: which field matches which, and what every change does.
Your choice
Two way or one way
Keep both systems identical, or let one feed the other. You decide per record type.
One way
One system feeds the other. Pick Stripe or HighLevel as the source; the other receives.
- Good for a migration, in either direction
- A read copy for a colleague or partner
- Switch a record type to two way later
Fine tune it:Everyone, customers only or leads onlyEvery 30 minutes up to every 3 days
Record by record
What travels, and what each change does
Pick a record type and the system where a change starts. On the left, which field matches which and when it travels; on the right, what that change does on the other side.
Starts in
Fields- Business nameBoth waysBusiness name
- NameWhen createdFirst name
- Not in StripeOnly in HighLevelLast name
- EmailBoth waysEmail
- PhoneBoth waysPhone
- Address line 1Both waysAddress
- Address line 2Only in StripeNot in HighLevel
- City, state, postal codeBoth waysCity, state, postal code
- CountryWhen createdCountry
- Paid invoicesEach works it outContact type
- Not in StripeOnly in HighLevelSource
It happens in Stripe, then in HighLevel
A new contact
- Looked for in HighLevel with its own duplicate check, email first, then phone, and updated when found.
- A phone number that belongs to somebody with another email is left off the new contact, so two people are never merged.
Company, email, phone and address change
The same change is made to the HighLevel contact on the next sync.
Name and country change later
Not carried: Stripe sets its one name when the customer is created, and HighLevel takes the country only when the contact is created.
A customer without email or phone
Not written into HighLevel: it needs an email address or a phone number on every contact.
- Only filled fields are sent, so nothing in either system is blanked by a sync.
- Before anything is created the other system is searched first, so nothing is created twice.
How a sync runs
One sync, step by step
What happens every time the integration runs, in the order it really happens. Pick which system leads and watch the records move.
Which system leads?
Connections
CRM
Step 1 of 7
Both connections are checked
Credentials for Stripe and HighLevel are checked and sign in tokens refreshed automatically. If a connection was removed on either side, the integration pauses and you get one message with a reconnect button.
Conflicts
When both sides changed the same record
- For each two way record type you choose whether Stripe or HighLevel leads. The leading side always runs first in a sync.
- It only matters when the same record changed in both systems between two syncs. Every other change simply travels.
- A record is never moved backwards by a sync: a paid invoice is not reopened, a decided quote is not undecided.
Between two syncs
The city of the same contact is changed in both systems
Leading system
LeedsYorkTwo different values. Run the sync to see which one both systems end up with.
Good to know
What is particular to this pair
What holds for Stripe or HighLevel on its own is on its own page.
- Country on create
Later changes stay in the system where they were made.
- Address line 2 stays in Stripe
HighLevel holds one street line.
FAQ
Questions about Stripe and HighLevel?
Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.
Yes. Pick two way and a change made in either system reaches the other; you choose which one leads when the same record changed on both sides. One way works in either direction too.
Contacts. Invoices and payments stay in the system that owns them, and nothing is written into Stripe's invoices.
Both with a key you paste into the setup wizard: a restricted api key for Stripe, with write access to customers, and a Private Integration Token plus your Location ID for HighLevel.
Yes. Pick customers only: in Stripe that is a paid invoice, in HighLevel the contact type.
No. Before anything is created in Stripe or HighLevel, the platform looks for the same record first and updates that one instead. Records synced before stay linked.
The platform notices on the next sync, pauses the integration and sends you one message with a reconnect button. Reconnecting takes one step, and syncing picks up where it left off without creating anything twice.
From every 30 minutes up to every 3 days, depending on your plan. Every plan includes a 7 day free trial.
Ask your AI assistant
Ask ChatGPT or Claude what this pair can do
Add CRM Connector to the assistant you use and ask in your own words. It answers from the same rules the platform runs, and needs no CRM Connector account. For example: “With CRM Connector Platform, what can I sync between Stripe and HighLevel?”
ChatGPT
Claude
Get started
Ready to connect Stripe and HighLevel?Start your 7 day free trial
Sign in to Stripe and HighLevel, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.