Salesforce and Xero integration

Won in Salesforce, ready to send in Xero

CRM Connector keeps Salesforce contacts and Xero contacts the same both ways, turns every won opportunity into a draft Xero invoice, and brings every sent quote into Salesforce as an opportunity sales can follow. Salesforce runs sales, Xero keeps the books, and nobody retypes a sale.

  • Official sign in for both
Salesforce logoXero logo

Contacts both ways, won opportunities into draft invoices

At a glance

Contacts stay the same on both sides, won opportunities arrive as draft invoices and sent quotes as opportunities.

Salesforce logoXero logo

What syncs

  • ContactsBoth ways
  • Won opportunities into draft invoicesOne way
  • Sent quotes into opportunitiesOne way
What holds for each system on its own:How Salesforce behavesHow Xero behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether Salesforce or Xero leads when the same record changed in both since the last sync.

Options for Salesforce and Xero

  • Everyone, customers only or leads only
  • Only opportunities won from a date you pick
  • Only opportunities above an amount you pick
How a sync between Salesforce and Xero runs, and how conflicts are settled

Record by record

What syncs between Salesforce and Xero

Which Salesforce field matches which Xero field, and what each change does.

Starts in
Salesforce logoFieldsXero logo
  • First nameBoth waysFirst name
  • Last nameBoth waysLast name
  • Account nameWhen createdContact name
  • EmailBoth waysEmail
  • Business phone, or mobileBoth waysPhone
  • Mailing addressBoth waysStreet address
  • On a won opportunityEach works it outCustomer
  • Lead sourceOnly in SalesforceNot in Xero

It happens in Salesforce, then in Xero

  • A new contact

    Looked for in Xero on the exact email, then the name Xero keeps unique. Updated when found, created only when nothing matches.

  • Name, email, phone or address changes

    The same change is made to the Xero contact on the next sync.

  • The company changes later

    Not carried: the account name reaches Xero when the contact is created.

FAQ

Questions about Salesforce and Xero?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Sign in to Salesforce and Xero, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.