Contacts
Both ways- Both ways with the other systems, and one way into Jobber as clients.
- Xero requires unique contact names, so the platform builds a sensible name.
- A contact with the same name is updated only when no other email or phone tells them apart.
- A different person who shares the name gets a contact of their own, named with their email or phone.
- Xero's own customer flag, set once an invoice exists, decides who counts as a customer for the customers only and leads only filters.