FreshBooks and Housecall Pro integration

FreshBooks and Housecall Pro, from accepted estimate to job

CRM Connector keeps Housecall Pro customers and FreshBooks clients the same both ways, and turns every estimate accepted in FreshBooks into a Housecall Pro job with its lines, ready for your office to schedule. Housecall Pro runs the jobs, FreshBooks keeps the books.

  • API key for Housecall Pro
FreshBooks logoHousecall Pro logo

Customers both ways, accepted estimates into jobs

At a glance

Customers stay the same on both sides, and accepted estimates become Housecall Pro jobs.

FreshBooks logoHousecall Pro logo

What syncs

  • CustomersBoth ways
  • Accepted estimates into jobsInto Housecall Pro
What holds for each system on its own:How FreshBooks behavesHow Housecall Pro behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether FreshBooks or Housecall Pro leads when the same record changed in both since the last sync.

Options for FreshBooks and Housecall Pro

  • Everyone, customers only or leads only, when Housecall Pro sends, on a one way sync
  • Only Housecall Pro customers with a tag you pick
  • Only estimates accepted from a date you pick
How a sync between FreshBooks and Housecall Pro runs, and how conflicts are settled

Record by record

What syncs between FreshBooks and Housecall Pro

Which FreshBooks field matches which Housecall Pro field, and what each change does.

Starts in
FreshBooks logoFieldsHousecall Pro logo
  • First nameBoth waysFirst name
  • Last nameBoth waysLast name
  • OrganizationBoth waysCompany
  • EmailBoth waysEmail
  • Business phoneBoth waysMobile number
  • StreetWhen createdStreet
  • Street line 2When createdStreet line 2
  • City, province, postal codeWhen createdCity, state, zip
  • CountryWhen createdCountry
  • Not in FreshBooksOnly in Housecall ProHas completed jobs

It happens in FreshBooks, then in Housecall Pro

  • A new contact

    Looked for in Housecall Pro on an exact email or phone match. Updated when found, otherwise created with the address.

  • Name, company, email or phone changes

    The same change is made to the Housecall Pro customer on the next sync.

FAQ

Questions about FreshBooks and Housecall Pro?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Ask ChatGPT or Claude about FreshBooks and Housecall Pro

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You
With CRM Connector Platform, what can I sync between FreshBooks and Housecall Pro?

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Sign in to FreshBooks and Housecall Pro, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.