FreshBooks and Square integration

FreshBooks and Square, one customer list

CRM Connector keeps FreshBooks clients and Square customers the same both ways, and carries every Square invoice into FreshBooks on the next sync. Square takes payments at the counter and on the road, FreshBooks keeps the invoicing.

  • Official sign in for both
FreshBooks logoSquare logo

Customers both ways, invoices one way

At a glance

Customers stay the same on both sides, and Square invoices arrive in FreshBooks.

FreshBooks logoSquare logo

What syncs

  • CustomersBoth ways
  • Invoices from SquareOne way

Good to know

Invoices go one way

A Square invoice arrives in FreshBooks; a FreshBooks invoice never goes into Square.

What holds for each system on its own:How FreshBooks behavesHow Square behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether FreshBooks or Square leads when the same record changed in both since the last sync.

Options for FreshBooks and Square

  • Everyone, customers only or leads only, when Square sends, on a one way sync
How a sync between FreshBooks and Square runs, and how conflicts are settled

Record by record

What syncs between FreshBooks and Square

Which FreshBooks field matches which Square field, and what each change does.

Starts in
FreshBooks logoFieldsSquare logo
  • First nameBoth waysGiven name
  • Last nameBoth waysFamily name
  • OrganizationBoth waysCompany name
  • EmailBoth waysEmail address
  • Business phoneBoth waysPhone number
  • StreetBoth waysAddress line 1
  • Street line 2Both waysAddress line 2
  • City, province, postal codeBoth waysLocality, region, postal code
  • CountryWhen createdCountry
  • Not in FreshBooksOnly in SquarePaid invoices or bookings

It happens in FreshBooks, then in Square

  • A new contact

    Looked for in Square on the exact email, then the exact phone. Updated when found, created only when nothing matches.

  • Name, company, email, phone or address changes

    The same change is made to the Square customer on the next sync.

FAQ

Questions about FreshBooks and Square?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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You
With CRM Connector Platform, what can I sync between FreshBooks and Square?

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Sign in to FreshBooks and Square, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.