FreshBooks and Stripe integration
Stripe invoices in FreshBooks, paid ones included
CRM Connector carries every Stripe invoice into FreshBooks with its lines and payment, and keeps Stripe customers and FreshBooks clients the same both ways. Stripe collects the money, FreshBooks keeps the invoicing.
- Stripe App Marketplace app
Customers both ways, invoices from Stripe
At a glance
Customers stay the same on both sides, and Stripe invoices arrive in FreshBooks.
What syncs
- CustomersBoth ways
- InvoicesFrom Stripe
How it runs
Both ways or one way, your choice
Per record type you choose both ways or one way. With both ways on, you pick whether FreshBooks or Stripe leads when the same record changed in both since the last sync.
Options for FreshBooks and Stripe
- Everyone, customers only or leads only, when Stripe sends, on a one way sync
Record by record
What syncs between FreshBooks and Stripe
Which FreshBooks field matches which Stripe field, and what each change does.
Fields- First nameWhen createdName
- Last nameOnly in FreshBooksNot in Stripe
- OrganizationBoth waysBusiness name
- EmailBoth waysEmail
- Business phoneBoth waysPhone
- Street and street line 2Both waysAddress lines 1 and 2
- City, province, postal codeBoth waysCity, state, postal code
- CountryBoth waysCountry
- Not in FreshBooksOnly in StripePaid invoices
It happens in FreshBooks, then in Stripe
A new contact
Looked for in Stripe on the exact email, then on the phone where your Stripe account offers customer search (only the same person counts) and updated when found; otherwise created, with first and last name joined into one name.
Company, email, phone or address changes
The same change is made to the Stripe customer on the next sync.
Name changes later
Not carried: Stripe keeps one name, set when the customer is created.
FAQ
Questions about FreshBooks and Stripe?
Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.
Yes. A paid Stripe invoice gets a real FreshBooks payment for the amount paid, so FreshBooks shows it settled.
FreshBooks Payments uses Stripe to collect payment on FreshBooks invoices.
CRM Connector handles the sales that start in Stripe:
- Carries Stripe invoices into FreshBooks with their payment
- Keeps Stripe customers and FreshBooks clients the same
The two work side by side.
Ask your AI assistant
Ask ChatGPT or Claude about FreshBooks and Stripe
CRM Connector works inside ChatGPT and Claude. Ask in plain words and get the answer for your own setup, including a link that opens it ready to start.
Get started
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Sign in to FreshBooks and Stripe, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.