Pipedrive and Square integration

Pipedrive and Square, one customer list

CRM Connector keeps Pipedrive persons and Square customers the same, both ways or one way. Square takes payments at the counter and online, and a customer who paid there is a person sales can follow up in Pipedrive.

  • Official sign in for both
Pipedrive logoSquare logo

Customers, two way or one way

At a glance

Customers stay the same on both sides.

Pipedrive logoSquare logo

What syncs

  • CustomersBoth ways
What holds for each system on its own:How Pipedrive behavesHow Square behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether Pipedrive or Square leads when the same record changed in both since the last sync.

Options for Pipedrive and Square

  • Everyone, customers only or leads only
  • Only persons with a Pipedrive label you pick
How a sync between Pipedrive and Square runs, and how conflicts are settled

Record by record

What syncs between Pipedrive and Square

Which Pipedrive field matches which Square field, and what each change does.

Starts in
Pipedrive logoFieldsSquare logo
  • First nameBoth waysGiven name
  • Last nameBoth waysFamily name
  • OrganizationWhen createdCompany name
  • Primary emailBoth waysEmail address
  • Primary phoneBoth waysPhone number
  • Postal address, or the organization'sWhen createdAddress
  • Won dealsEach works it outPaid invoices or bookings
  • LabelsOnly in PipedriveNot in Square

It happens in Pipedrive, then in Square

  • A new contact

    Looked for in Square on the exact email, then the exact phone. Updated when found, created only when nothing matches.

  • Name, email or phone changes

    The same change is made to the Square customer on the next sync.

  • The organization or address changes later

    Not carried: the company name and address reach Square when the customer is created.

FAQ

Questions about Pipedrive and Square?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Ask ChatGPT or Claude about Pipedrive and Square

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You
With CRM Connector Platform, what can I sync between Pipedrive and Square?

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Sign in to Pipedrive and Square, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.