Pipedrive and Stripe integration

Stripe and Pipedrive, one customer list

CRM Connector keeps Stripe customers and Pipedrive persons the same, both ways or one way. A customer who signed up and paid online through Stripe is in the sales pipeline without retyping.

  • Stripe App Marketplace app
Pipedrive logoStripe logo

Contacts, two way or one way

At a glance

Contacts stay the same on both sides.

Pipedrive logoStripe logo

What syncs

  • ContactsBoth ways
What holds for each system on its own:How Pipedrive behavesHow Stripe behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether Pipedrive or Stripe leads when the same record changed in both since the last sync.

Options for Pipedrive and Stripe

  • Everyone, customers only or leads only
How a sync between Pipedrive and Stripe runs, and how conflicts are settled

Record by record

What syncs between Pipedrive and Stripe

Which Pipedrive field matches which Stripe field, and what each change does.

Starts in
Pipedrive logoFieldsStripe logo
  • First and last nameWhen createdName
  • OrganizationWhen createdBusiness name
  • Primary emailBoth waysEmail
  • Primary phoneBoth waysPhone
  • Postal address, or the organization'sWhen createdAddress
  • Won dealsEach works it outPaid invoices
  • LabelsOnly in PipedriveNot in Stripe

It happens in Pipedrive, then in Stripe

  • A new contact

    • Looked for in Stripe on the exact email, then on the phone where your Stripe account offers customer search (only the same person counts), because Stripe allows duplicate customers.
    • Updated when found, otherwise created with first and last name joined into one name.
  • Email or phone changes

    The same change is made to the Stripe customer on the next sync.

  • Name, organization or address changes later

    Not carried: Stripe keeps one name, set when the customer is created, and takes the address only then.

FAQ

Questions about Pipedrive and Stripe?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Ask ChatGPT or Claude about Pipedrive and Stripe

CRM Connector works inside ChatGPT and Claude. Ask in plain words and get the answer for your own setup, including a link that opens it ready to start.

You
With CRM Connector Platform, what can I sync between Pipedrive and Stripe?

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Sign in to Pipedrive and Stripe, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.