Zoho CRM and QuickBooks Online integration

Won in Zoho CRM, ready to send in QuickBooks Online

CRM Connector keeps Zoho CRM contacts and QuickBooks Online customers the same both ways, turns every won deal into a draft QuickBooks invoice, and brings every sent estimate into Zoho CRM as a deal sales can follow. Zoho CRM runs sales, QuickBooks Online keeps the books.

  • Official sign in for both
Zoho CRM logoQuickBooks Online logo

Contacts both ways, won deals into draft invoices

At a glance

Contacts stay the same, won deals arrive as draft invoices and sent estimates as deals.

Zoho CRM logoQuickBooks Online logo

What syncs

  • ContactsBoth ways
  • Won deals into draft invoicesOne way
  • Estimates as dealsOne way
What holds for each system on its own:How Zoho CRM behavesHow QuickBooks Online behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether Zoho CRM or QuickBooks Online leads when the same record changed in both since the last sync.

Options for Zoho CRM and QuickBooks Online

  • Only deals won from a date you pick
  • Only deals above an amount you pick
  • Everyone, customers only or leads only
How a sync between Zoho CRM and QuickBooks Online runs, and how conflicts are settled

Record by record

What syncs between Zoho CRM and QuickBooks Online

Which Zoho CRM field matches which QuickBooks Online field, and what each change does.

Starts in
Zoho CRM logoFieldsQuickBooks Online logo
  • First nameBoth waysFirst name
  • Last nameBoth waysLast name
  • AccountWhen createdCompany
  • EmailBoth waysEmail
  • PhoneBoth waysPhone
  • Mailing street, city, state, postal code and countryBoth waysAddress
  • On a won dealOnly in Zoho CRMNot in QuickBooks Online
  • Lead sourceOnly in Zoho CRMNot in QuickBooks Online

It happens in Zoho CRM, then in QuickBooks Online

  • A new contact

    Looked for in QuickBooks Online on the exact email before a customer is created.

  • Name, email, phone or address changes

    The same change is made to the QuickBooks Online customer on the next sync.

  • The company changes later

    Not carried: the account name reaches QuickBooks Online when the customer is created.

FAQ

Questions about Zoho CRM and QuickBooks Online?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Sign in to Zoho CRM and QuickBooks Online, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.