Salesforce and Square integration

Square and Salesforce, one customer list

CRM Connector keeps Square customers and Salesforce contacts the same, both ways or one way, so a customer who paid or booked in Square is in front of sales without retyping.

  • Official sign in for both
Salesforce logoSquare logo

Contacts, two way or one way

At a glance

Contacts stay the same on both sides.

Salesforce logoSquare logo

What syncs

  • ContactsBoth ways
What holds for each system on its own:How Salesforce behavesHow Square behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether Salesforce or Square leads when the same record changed in both since the last sync.

Options for Salesforce and Square

  • Everyone, customers only or leads only
How a sync between Salesforce and Square runs, and how conflicts are settled

Record by record

What syncs between Salesforce and Square

Which Salesforce field matches which Square field, and what each change does.

Starts in
Salesforce logoFieldsSquare logo
  • First nameBoth waysGiven name
  • Last nameBoth waysFamily name
  • Account nameWhen createdCompany name
  • EmailBoth waysEmail address
  • Business phone, or mobileBoth waysPhone number
  • Mailing addressBoth waysAddress
  • On a won opportunityEach works it outHas bought before
  • Lead sourceOnly in SalesforceNot in Square

It happens in Salesforce, then in Square

  • A new contact

    Looked for in Square on the exact email, then the phone. Updated when found, otherwise created.

  • Name, email, phone or address changes

    The same change is made to the Square customer on the next sync.

  • The company changes later

    Not carried: the account name reaches Square when the customer is created.

FAQ

Questions about Salesforce and Square?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

Ask your AI assistant

Ask ChatGPT or Claude about Salesforce and Square

CRM Connector works inside ChatGPT and Claude. Ask in plain words and get the answer for your own setup, including a link that opens it ready to start.

You
With CRM Connector Platform, what can I sync between Salesforce and Square?

First time? Add CRM Connector to ChatGPT or Claude, it takes a minute.

Get started

Ready to connect Salesforce and Square?Start your 7 day free trial

Sign in to Salesforce and Square, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.