Salesforce and Stripe integration
Stripe and Salesforce, one customer list
CRM Connector keeps Stripe customers and Salesforce contacts the same, both ways or one way, so a customer who paid online through Stripe is in front of sales without retyping.
- Stripe App Marketplace app
Contacts, two way or one way
At a glance
Contacts stay the same on both sides.
What syncs
- ContactsBoth ways
How it runs
Both ways or one way, your choice
Per record type you choose both ways or one way. With both ways on, you pick whether Salesforce or Stripe leads when the same record changed in both since the last sync.
Options for Salesforce and Stripe
- Everyone, customers only or leads only
Record by record
What syncs between Salesforce and Stripe
Which Salesforce field matches which Stripe field, and what each change does.
Fields- First nameWhen createdName
- Last nameOnly in SalesforceNot in Stripe
- Account nameWhen createdBusiness name
- EmailBoth waysEmail
- Business phone, or mobileBoth waysPhone
- Mailing addressBoth waysAddress
- On a won opportunityEach works it outPaid invoices
- Lead sourceOnly in SalesforceNot in Stripe
It happens in Salesforce, then in Stripe
A new contact
Looked for in Stripe on the exact email, then on the phone where your Stripe account offers customer search (only the same person counts), because Stripe allows duplicate customers. Updated when found; otherwise created, with first and last name joined into one name.
Email, phone or address changes
The same change is made to the Stripe customer on the next sync.
The company changes later
Not carried: the account name reaches Stripe when the customer is created.
Name changes later
Not carried: Stripe keeps one name, set when the customer is created.
FAQ
Questions about Salesforce and Stripe?
Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.
Contacts. Salesforce has no standard invoice, so nothing else is written into Salesforce.
Stripe's own app for Salesforce brings Stripe customers, charges, invoices and subscriptions into Salesforce custom objects and is set up with Salesforce Flow.
CRM Connector keeps Stripe customers and Salesforce contacts the same, both ways or one way, with nothing to build in Salesforce.
Ask your AI assistant
Ask ChatGPT or Claude about Salesforce and Stripe
CRM Connector works inside ChatGPT and Claude. Ask in plain words and get the answer for your own setup, including a link that opens it ready to start.
Get started
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Sign in to Salesforce and Stripe, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.