Pipedrive and Xero integration

Won in Pipedrive, ready to approve in Xero

CRM Connector keeps Pipedrive persons and Xero contacts the same both ways, turns every won deal into a draft Xero invoice, and puts every quote sent from Xero into Pipedrive as a deal that follows it. Pipedrive runs sales, Xero keeps the books.

  • Official sign in for both
Pipedrive logoXero logo

Contacts both ways, won deals into draft invoices, sent quotes into deals

At a glance

Contacts stay the same on both sides. A won deal arrives as a draft invoice, and a sent quote as a deal.

Pipedrive logoXero logo

Good to know

A currency Xero has not switched on

The invoice is written in the organisation's base currency with the amount unchanged, and the log says so.

What holds for each system on its own:How Pipedrive behavesHow Xero behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether Pipedrive or Xero leads when the same record changed in both since the last sync.

Options for Pipedrive and Xero

  • Everyone, customers only or leads only
  • Only persons with a Pipedrive label you pick
  • Only deals won from a date you pick
  • Only deals above an amount you pick
How a sync between Pipedrive and Xero runs, and how conflicts are settled

Record by record

What syncs between Pipedrive and Xero

Which Pipedrive field matches which Xero field, and what each change does.

Starts in
Pipedrive logoFieldsXero logo
  • First nameBoth waysFirst name
  • Last nameBoth waysLast name
  • OrganizationWhen createdContact name
  • Primary emailBoth waysEmail address
  • Primary phoneBoth waysPhone
  • Postal address, or the organization'sWhen createdStreet address
  • Won dealsEach works it outIs a customer
  • LabelsOnly in PipedriveNot in Xero

It happens in Pipedrive, then in Xero

  • A new contact

    Looked for in Xero on the exact email, then on its unique contact name. Updated when found, created only when nothing matches.

  • Name, email or phone changes

    The same change is made to the Xero contact on the next sync.

  • The organization or address changes later

    Not carried: the company name and address reach Xero when the contact is created.

  • Labels that follow the money, only when you switch them on: the Pipedrive person gets the label "Customer" once the Xero contact has paid an invoice, and "Overdue" while an approved invoice of theirs is past its due date. Contacts must flow into Pipedrive, so they sync both ways when Pipedrive is the source.

FAQ

Questions about Pipedrive and Xero?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Sign in to Pipedrive and Xero, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.