Zoho CRM and Stripe integration
Stripe and Zoho CRM, one customer list
CRM Connector keeps Stripe customers and Zoho CRM contacts the same, both ways or one way, so a customer who paid online through Stripe is in front of your sales team in Zoho CRM.
- Stripe App Marketplace app
Contacts, two way or one way
At a glance
Contacts stay the same on both sides.
What syncs
- ContactsBoth ways
How it runs
Both ways or one way, your choice
Per record type you choose both ways or one way. With both ways on, you pick whether Zoho CRM or Stripe leads when the same record changed in both since the last sync.
Options for Zoho CRM and Stripe
- Everyone, customers only or leads only
Record by record
What syncs between Zoho CRM and Stripe
Which Zoho CRM field matches which Stripe field, and what each change does.
Fields- First and last nameWhen createdName
- AccountWhen createdCompany
- EmailBoth waysEmail
- PhoneBoth waysPhone
- Mailing street, city, state, postal code and countryBoth waysAddress
- On a won dealOnly in Zoho CRMNot in Stripe
- Lead sourceOnly in Zoho CRMNot in Stripe
It happens in Zoho CRM, then in Stripe
A new contact
Looked for in Stripe on the exact email before a customer is created.
Email, phone or address changes
The same change is made to the Stripe customer on the next sync.
Name changes later
Not carried: Stripe keeps one name, set when the customer is created.
The company changes later
Not carried: the account name reaches Stripe when the customer is created.
- Stripe holds one name, so a Stripe customer arrives in Zoho CRM with the whole name as the last name, which Zoho CRM requires.
FAQ
Questions about Zoho CRM and Stripe?
Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.
Contacts only. Deals, invoices and payments stay in the system that owns them.
Ask your AI assistant
Ask ChatGPT or Claude about Zoho CRM and Stripe
CRM Connector works inside ChatGPT and Claude. Ask in plain words and get the answer for your own setup, including a link that opens it ready to start.
Get started
Ready to connect Zoho CRM and Stripe?Start your 7 day free trial
Sign in to Zoho CRM and Stripe, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.