HubSpot and Housecall Pro integration

HubSpot and Housecall Pro, from won deal to finished job

CRM Connector keeps HubSpot contacts and Housecall Pro customers the same both ways, brings Housecall Pro jobs or estimates into HubSpot as deals and its invoices as HubSpot invoices with their payments, and turns a won HubSpot deal into a Housecall Pro job. Housecall Pro runs jobs in the field, HubSpot runs sales and marketing.

  • API key for Housecall Pro
HubSpot logoHousecall Pro logo

Contacts both ways, jobs, deals and invoices one way each

At a glance

Contacts stay the same on both sides, Housecall Pro jobs, estimates and invoices arrive in HubSpot, and won deals become Housecall Pro jobs.

HubSpot logoHousecall Pro logo

What syncs

  • ContactsBoth ways
  • Jobs into dealsInto HubSpot
  • Estimates into dealsInto HubSpot
  • Won deals into jobsInto Housecall Pro
  • Invoices from Housecall ProInto HubSpot
What holds for each system on its own:How HubSpot behavesHow Housecall Pro behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether HubSpot or Housecall Pro leads when the same record changed in both since the last sync.

Options for HubSpot and Housecall Pro

  • Only invoices from a date you pick
  • Only sent, overdue or paid invoices
  • Only invoices above an amount you pick
  • Only deals won from a date you pick
  • Everyone, customers only or leads only
  • Only the HubSpot lifecycle stages you tick
  • Only Housecall Pro customers with a tag you pick
How a sync between HubSpot and Housecall Pro runs, and how conflicts are settled

Record by record

What syncs between HubSpot and Housecall Pro

Which HubSpot field matches which Housecall Pro field, and what each change does.

Starts in
HubSpot logoFieldsHousecall Pro logo
  • Company nameBoth waysCompany
  • First nameBoth waysFirst name
  • Last nameBoth waysLast name
  • EmailBoth waysEmail
  • Phone number or mobile phone numberBoth waysMobile number
  • Street addressWhen createdStreet
  • Not in HubSpotOnly in Housecall ProStreet line 2
  • City, state or region, postal codeWhen createdCity, state, zip
  • CountryWhen createdCountry
  • Lifecycle stageEach works it outHas completed jobs
  • Original sourceEach works it outLead source

It happens in HubSpot, then in Housecall Pro

  • A new contact

    • Looked for in Housecall Pro on an exact email or phone match.
    • Updated when found, otherwise created with the address.
  • Name, company, email and phone change

    The same change is made to the Housecall Pro customer on the next sync.

  • Address and country change later

    Not carried: Housecall Pro takes an address only when the customer is created.

FAQ

Questions about HubSpot and Housecall Pro?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Sign in to HubSpot and Housecall Pro, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.