HubSpot and Stripe integration
What every contact paid in Stripe, right in HubSpot
CRM Connector puts every Stripe invoice on the HubSpot contact, paid ones with a payment record, and keeps Stripe customers and HubSpot contacts the same both ways. Sales sees what a customer pays without opening Stripe.
- Stripe App Marketplace app
Invoices from Stripe, contacts both ways
At a glance
Contacts stay the same on both sides and Stripe invoices land on the HubSpot contact.
What syncs
- ContactsBoth ways
- InvoicesFrom Stripe
How it runs
Both ways or one way, your choice
Per record type you choose both ways or one way. With both ways on, you pick whether HubSpot or Stripe leads when the same record changed in both since the last sync.
Options for HubSpot and Stripe
- Everyone, customers only or leads only
Record by record
What syncs between HubSpot and Stripe
Which HubSpot field matches which Stripe field, and what each change does.
Fields- Company nameBoth waysBusiness name
- First nameWhen createdName
- Last nameOnly in HubSpotNot in Stripe
- EmailBoth waysEmail
- Phone number or mobile phone numberBoth waysPhone
- Street addressBoth waysAddress line 1
- Not in HubSpotOnly in StripeAddress line 2
- City, state or region, postal codeBoth waysCity, state, postal code
- CountryBoth waysCountry
- Lifecycle stageEach works it outPaid invoices
- Original sourceEach works it outSource
It happens in HubSpot, then in Stripe
A new contact
Looked for in Stripe on the exact email, then on the phone where your Stripe account offers customer search (only the same person counts) and updated when found; otherwise created, with first and last name joined into one name.
Company, email, phone, address and country change
The same change is made to the Stripe customer on the next sync.
Name changes later
Not carried: Stripe keeps one name, set when the customer is created.
FAQ
Questions about HubSpot and Stripe?
Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.
Contacts both ways, and Stripe invoices one way onto the HubSpot contact, paid ones with a payment record. Quotes and deals are not offered between these two.
HubSpot's own Stripe Data Sync keeps Stripe customers and HubSpot contacts the same and brings Stripe invoices, subscriptions and payments into HubSpot. Some of them land in custom objects that need HubSpot Enterprise.
CRM Connector:
- Keeps contacts in step both ways
- Carries every Stripe invoice onto the HubSpot contact as a HubSpot invoice
- Adds a payment record to a paid one
Let only one of the two sync the same customers and invoices, or every change is made twice.
Taking Stripe payments inside HubSpot is a separate thing and works next to either.
Ask your AI assistant
Ask ChatGPT or Claude about HubSpot and Stripe
CRM Connector works inside ChatGPT and Claude. Ask in plain words and get the answer for your own setup, including a link that opens it ready to start.
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Sign in to HubSpot and Stripe, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.