QuickBooks Online and Square integration

QuickBooks Online and Square, one customer list

CRM Connector keeps the Square customer directory and QuickBooks Online customers the same both ways, and carries every Square invoice into QuickBooks Online on the next sync. Square takes the payments at the counter or on the road, QuickBooks keeps the books.

  • Official sign in for both
QuickBooks Online logoSquare logo

Customers both ways, invoices one way

At a glance

Customers stay the same on both sides, and Square invoices arrive in QuickBooks Online.

QuickBooks Online logoSquare logo

What syncs

  • CustomersBoth ways
  • Invoices from SquareOne way
What holds for each system on its own:How QuickBooks Online behavesHow Square behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether QuickBooks Online or Square leads when the same record changed in both since the last sync.

Options for QuickBooks Online and Square

  • Everyone, customers only or leads only
How a sync between QuickBooks Online and Square runs, and how conflicts are settled

Record by record

What syncs between QuickBooks Online and Square

Which QuickBooks Online field matches which Square field, and what each change does.

Starts in
QuickBooks Online logoFieldsSquare logo
  • Company nameBoth waysCompany name
  • Given nameBoth waysGiven name
  • Family nameBoth waysFamily name
  • Primary emailBoth waysEmail address
  • Primary phoneBoth waysPhone number
  • Billing address lines 1 and 2Both waysAddress lines 1 and 2
  • City, state, postal codeBoth waysLocality, region, postal code
  • CountryWhen createdCountry
  • Has paid invoicesEach works it outPaid invoices or past bookings

It happens in QuickBooks Online, then in Square

  • A new customer

    • Looked for in Square on the exact email, then the exact phone.
    • Updated when found, created only when nothing matches.
  • Name, email, phone or address changes

    The same change is made to the Square customer on the next sync.

  • A phone number Square refuses

    Left out of the Square customer, which is still written.

FAQ

Questions about QuickBooks Online and Square?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Ask ChatGPT or Claude about QuickBooks Online and Square

CRM Connector works inside ChatGPT and Claude. Ask in plain words and get the answer for your own setup, including a link that opens it ready to start.

You
With CRM Connector Platform, what can I sync between QuickBooks Online and Square?

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Sign in to QuickBooks Online and Square, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.