ServiceM8 and GoHighLevel integration
ServiceM8 and GoHighLevel, kept in step both ways
CRM Connector keeps ServiceM8 clients and GoHighLevel contacts the same both ways, keeps the GoHighLevel calendar and the ServiceM8 schedule in step, and turns every won GoHighLevel opportunity into a ServiceM8 work order. GoHighLevel captures leads and books appointments, ServiceM8 runs the jobs in the field.
- Private Integration Token for GoHighLevel
Two way, or one way if you prefer
At a glance
Contacts and appointments stay the same on both sides.
What syncs
- ContactsBoth ways
- AppointmentsBoth ways
- Won opportunities into work ordersOne way
How it runs
Both ways or one way, your choice
Per record type you choose both ways or one way. With both ways on, you pick whether ServiceM8 or GoHighLevel leads when the same record changed in both since the last sync.
Options for ServiceM8 and GoHighLevel
- Everyone, customers only or leads only
Record by record
What syncs between ServiceM8 and GoHighLevel
Which ServiceM8 field matches which GoHighLevel field, and what each change does.
Fields- Client nameBoth waysBusiness name
- Contact first nameBoth waysFirst name
- Contact last nameBoth waysLast name
- Contact emailBoth waysEmail
- Contact mobileBoth waysPhone
- Address line 1Both waysAddress
- Address line 2Only in ServiceM8Not in GoHighLevel
- City, state, postcodeBoth waysCity, state, postal code
- CountryWhen createdCountry
- Has completed jobsEach works it outContact type
- Not in ServiceM8Only in GoHighLevelSource
It happens in ServiceM8, then in GoHighLevel
A new contact
Looked for in GoHighLevel with its own duplicate check, email first, then phone, and updated when found.
Name, company, email, phone and address change
The same change is made to the GoHighLevel contact on the next sync.
The country changes later
Not carried: GoHighLevel takes the country only when the contact is created.
A contact without email or phone
Not written into GoHighLevel.
- Some fields travel once, when the record is created: GoHighLevel takes the country only when the contact is created.
- Money tags, off until you switch them on, with contacts one way into GoHighLevel or both ways: a ServiceM8 client with a completed job tags the GoHighLevel contact "job completed". The tag stays once earned and no other tag is touched. Tags start GoHighLevel workflows, so check which ones listen to them first.
FAQ
Questions about ServiceM8 and GoHighLevel?
Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.
Contacts and appointments, two way or one way, and won GoHighLevel opportunities one way into ServiceM8 work orders.
A cancellation in GoHighLevel stays in GoHighLevel. Whether the work happened is decided in ServiceM8.
Ask your AI assistant
Ask ChatGPT or Claude about ServiceM8 and GoHighLevel
CRM Connector works inside ChatGPT and Claude. Ask in plain words and get the answer for your own setup, including a link that opens it ready to start.
Get started
Ready to connect ServiceM8 and GoHighLevel?Start your 7 day free trial
Sign in to ServiceM8 and GoHighLevel, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.