Xero and Square integration

Xero and Square, one contact list

CRM Connector keeps Xero contacts and Square customers the same both ways, and carries every Square invoice into Xero on the next sync. Square takes payments at the counter and on the road, Xero keeps the books.

  • Official sign in for both
Xero logoSquare logo

Contacts both ways, invoices one way

At a glance

Contacts stay the same on both sides, and Square invoices arrive in Xero.

Xero logoSquare logo

What syncs

  • ContactsBoth ways
  • Invoices from SquareOne way
What holds for each system on its own:How Xero behavesHow Square behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether Xero or Square leads when the same record changed in both since the last sync.

Options for Xero and Square

  • Everyone, customers only or leads only
How a sync between Xero and Square runs, and how conflicts are settled

Record by record

What syncs between Xero and Square

Which Xero field matches which Square field, and what each change does.

Starts in
Xero logoFieldsSquare logo
  • Contact nameBoth waysCompany name
  • First nameBoth waysGiven name
  • Last nameBoth waysFamily name
  • Email addressBoth waysEmail address
  • PhoneBoth waysPhone number
  • Street address line 1Both waysAddress line 1
  • Street address line 2Both waysAddress line 2
  • City, region, postal codeBoth waysLocality, region, postal code
  • CountryWhen createdCountry
  • Is a customerEach works it outPaid invoices or bookings

It happens in Xero, then in Square

  • A new contact

    • Looked for in Square on the exact email, then the exact phone.
    • Updated when found, created only when nothing matches.
  • Name, company, email, phone and address change

    The same change is made to the Square customer on the next sync.

  • Country changes later

    Not carried: Square takes the country only when the customer is created.

  • A phone number Square refuses

    Left out of the Square customer, which is still written.

  • Some fields travel once, when the record is created: Square takes the country only when the customer is created.

FAQ

Questions about Xero and Square?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Ask ChatGPT or Claude about Xero and Square

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You
With CRM Connector Platform, what can I sync between Xero and Square?

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Sign in to Xero and Square, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.