Square and Stripe integration

Square and Stripe, one customer list

CRM Connector keeps Square customers and Stripe customers the same, both ways or one way. Stripe takes payments online, Square at the counter and on the road, and somebody who pays in both places is one customer.

  • Stripe App Marketplace app
Square logoStripe logo

Customers, two way or one way

At a glance

Customers stay the same on both sides.

Square logoStripe logo

What syncs

  • CustomersBoth ways
What holds for each system on its own:How Square behavesHow Stripe behaves

How it runs

Both ways or one way, your choice

Per record type you choose both ways or one way. With both ways on, you pick whether Square or Stripe leads when the same record changed in both since the last sync.

Options for Square and Stripe

  • Everyone, customers only or leads only
How a sync between Square and Stripe runs, and how conflicts are settled

Record by record

What syncs between Square and Stripe

Which Square field matches which Stripe field, and what each change does.

Starts in
Square logoFieldsStripe logo
  • Company nameBoth waysBusiness name
  • Given nameWhen createdName
  • Family nameOnly in SquareNot in Stripe
  • Email addressBoth waysEmail
  • Phone numberBoth waysPhone
  • Address line 1Both waysAddress line 1
  • Address line 2Both waysAddress line 2
  • Locality, region, postal codeBoth waysCity, state, postal code
  • CountryWhen createdCountry
  • Paid invoices or bookingsEach works it outPaid invoices
  • Not in SquareOnly in StripeSource

It happens in Square, then in Stripe

  • A new customer

    Looked for in Stripe on the exact email, then on the phone where your Stripe account offers customer search (only the same person counts) and updated when found; otherwise created, with first and last name joined into one name.

  • Company, email, phone and address change

    The same change is made to the Stripe customer on the next sync.

  • Name and country change later

    Not carried: Square takes the country only when the customer is created; Stripe keeps one name, set when the customer is created.

  • A phone number Square refuses

    Nothing to carry.

  • Some fields travel once, when the customer is created: Square takes the country only when the customer is created; Stripe keeps one name, set when the customer is created.

FAQ

Questions about Square and Stripe?

Every answer below is true for the app as it runs today. If something is not covered, ask us and we will answer in plain words.

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Ask ChatGPT or Claude about Square and Stripe

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You
With CRM Connector Platform, what can I sync between Square and Stripe?

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Sign in to Square and Stripe, pick which one leads or sync one way, confirm what syncs, and watch the first sync run.